Novak Client Story.
Bill and Joan Novak - Comanche Trace
residents.
Bill and Joan Novak
are retired professionals who pay close
attention to details. Bill is a retired
AT&T executive and Joan is a retired
Director of Health Information for a
large hospital system in the Northeast.
Before returning to their home state
they toured many master-planned
communities in the Northeast always
looking for a home setting that offered
a mild climate, good medical facilities,
a large airport with metropolitan area
nearby, and a variety of recreational
activities. The Novaks settled in
Kerrville, Texas because it is a perfect
blend of rugged Hill Country beauty
mixed with the charm of a small yet
sophisticated Texas town. Native Texans,
the couple happily found a lot at
Comanche Trace that offered a golf
course site with Hill Country views and
golden sunsets.
The next step was to find a builder who
could meet all the building requirements
of the Novak’s retirement dream home.
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The Comanche Trace home
is our first experience building a house
from scratch. After meeting Tony Roberts we
were impressed with his integrity and
knowledge of the building process. He showed
us several beautiful homes he had built and
we could see for ourselves the pride he
takes in his work. Tony has a solid
reputation among builders in the area and he
holds his sub-contractors to a high
standard. He guided us in budgeting our
project using an excellent software package
that allowed us to track expenses and
monitor progress. After walking over our lot
with Tony, we felt that he was the man we
could trust to build the home we wanted. |
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Because we were new to
the building process, we also interviewed
architects. We chose Garrett Harmon, a
talented architect and home designer and
with a special flair for Southwestern
architecture, so we knew that he could
incorporate the stone and wood features that
we desired in our new house. After several
conversations with Garrett, we saw that
Garrett and Tony had an appreciation for
each other’s work, which was important to
us. We wanted the building team to work
comfortably with Garrett’s design. |
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We rented a carriage
home at Comanche Trace during the building
process and visited our project almost every
evening. We got to know each set of subs and
inspected their work daily.
Tony is flexible and easy-going but
keeps an eagle eye over the subs. Bo knows
on-site construction inside and out and he
was always available for our many questions.
Our usual process was to e-mail Bo our items
for discussion and he would meet us at the
house to clarify issues and resolve any
problems. Routinely, we would also meet with
both Tony and Tricia at the office to monitor
the project. Tricia Byrom was a tremendous
help in keeping the lines of communication
open at all times. She resolved issues with
vendors and kept track of our bills. She was
extremely efficient with the billing and
reporting software and kept us in the loop
with periodic reports that made it easy for
us to monitor.
It is our nature to be involved, and Tony and Tricia made the process easier by
steering us to quality vendors and by
recommending best practices based on their
years of experience. We visited everyone on Tony’s list of vendors making selections
that varied from types of dirt for site prep
to shades of tan for interior walls.
Throughout the building process, we watched
and learned about site prep, retaining
walls, wood framing, roofing, insulation,
masonry, plumbing, electrical, flooring,
cabinets, painting and staining—and it was
fun. |
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We moved into
our new home in Comanche Trace in
April 2008. The interior is 4,000
square feet and that doesn’t include
the patios or the three-car garage
which houses our golf cart. At the
time we moved in, the punch list was
not very long, and the clearing
process went smoothly with every
item on the list resolved without a
problem.
Gary Pools designed our pool but
Tony Roberts coordinated the lengthy
building process, which requires
working in tandem with the
construction of patios, and the
completion of the house.
We consider ourselves fortunate to
have found Tony Roberts Custom
Homes. His team makes sure the
customer is the first priority and
we know with certainty that our new
home is well built. |
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