Easy to Communicate
(As designated
point person to the family, Clara
visits Kerrville every six weeks to
review the work in progress.)
The project
continues to move along nicely
because Tony knows what he is doing.
I have a lot of confidence in him
and the entire team - and I've had
no stress at all. When John and I
make a suggestion they don't say no;
they say okay lets talk. A great
benefit of this open communication
style is the expert input we
receive.
I was present
when the foundation was poured; when
they began to frame in the house,
and again while the plumbing,
electrical, rock work, and kitchen
cabinets were being installed. And,
throughout construction Tony made
sure we were included in every step
of the decision making process. Our
home comfort and design needs are
always first priority. As an
example, Tony and his team asked us
where to located the electrical
plugs, light fixtures - even the
light switches.
Of course there
are a number of sub-contractors and
whenever there was a need for
clarification, Tony set up a
conference call for all of us to
sort out the answers.
Everyone at Tony
Roberts Homes has become like
family. I can not imagine using
anyone else to build our home. The
experience has been wonderful. |